Effective Date: August 18, 2025

These Terms of Service ("Terms") govern the rental and sale of storage containers ("Containers") provided by Container Solutions and Storage (hereinafter referenced as CSS), a storage container company located in Birmingham, Alabama ("Company", "we", "us", or "our"). By renting a Container from us, you ("Customer", "you", or "your") agree to be bound by these Terms. If you do not agree with these terms, then do not move forward in business with us. This is a sample policy and not legal advice. We recommend consulting an Alabama-licensed attorney to ensure compliance with applicable laws, including the Alabama Self-Service Storage Facilities Act (§ 8-15-30 et seq.), federal regulations, and A2P 10DLC messaging standards under The Campaign Registry (TCR), Telephone Consumer Protection Act (TCPA), and Cellular Telecommunications Industry Association (CTIA) guidelines.

- 1. Services

We provide rental of portable or on-site storage Containers for your personal or business storage needs. Containers may be delivered to your premises or stored at our facility located in Birmingham, Alabama. You may access the Container during our business hours (typically 8:00 AM to 5:00 PM, Monday through Friday, subject to change with notice) or as otherwise agreed. We may offer additional services such as delivery, pickup, and transportation for an extra fee.

- 2. Rental Term

The rental term begins on the date of delivery or pickup ("Start Date") and continues on a month-to-month basis unless a different term is specified in your rental agreement ("Rental Agreement"). The term automatically renews yearly until terminated by either party with at least 30 days' written notice. Early termination fee will be half of the remainder of the current lease term.

-3. Purchasing

The purchase of our containers is considered a final sale and returns are not accepted unless there is a default that is brought to our attention at the time of delivery. When the sale is completed, the buyer will be able to pick up the container from our depot lot or have it delivered directly to their destination of their choosing. Shipping / Delivery rates will apply to each delivery.

-4. Payments and Fees

- Rent: You agree to pay the monthly rent amount specified in your Rental Agreement, plus applicable taxes and fees, in advance on the first day of each month (or the anniversary of the Start Date).

- Initial Payment: The first month's rent, delivery fees, and any deposit are due before delivery.

- Late Fees: If payment is not received within 5 days of the due date, a late fee of $20 (or the maximum allowed by Alabama law) will apply. Additional collection costs, including attorney fees, may be charged if your account becomes delinquent.

- Rent Changes: We may increase rent with 30 days' written notice.

- Payment Method: Payments may be made by credit card, check, or cash. We may auto-charge your credit card for recurring payments and delinquent amounts.

- No Refunds: Prepaid rent is non-refundable except as required by law.

-5. Use of Container

- Permitted Use: The Container is for storage of personal property only. You are responsible for properly packing, loading, and securing items to prevent damage.

- Prohibited Uses and Items: You may not use the Container for living quarters, business operations, or any illegal activity. Prohibited items include hazardous materials (e.g., flammable, explosive, toxic substances), perishable goods, illegal items, live animals, plants, firearms (unless properly stored), valuables (e.g., jewelry, cash, with aggregate value not exceeding $5,000 unless insured), or items with sentimental value. You may not store vehicles without prior approval.

- Weight and Distribution: Ensure even weight distribution; overload may result in fees or denial of service.

- Access and Locks: You must provide your own lock. We may access the Container for emergencies, inspections, or as required by law, with reasonable notice where possible.

- 6. Insurance and Risk of Loss

- You assume all risk of loss or damage to stored property, including from theft, fire, water, pests, or natural disasters, regardless of cause (including our negligence, except for willful misconduct).

- You must maintain insurance on the full replacement value of stored items. We do not insure your property. Optional contents protection may be available through us or third parties, but we are not an insurer.

- Our liability is limited to $5,000 per Container unless otherwise agreed in writing.

-7. Default and Remedies

- Default: You are in default if rent is unpaid for 15 continuous days, or if you breach any other term.

- Lien Rights: Per the Alabama Self-Service Storage Facilities Act (§ 8-15-30 et seq.), we have a lien on all stored property for unpaid rent, fees, and expenses. In default, we may deny access to the Container.

- Enforcement Process:

- After 15 days of delinquency, we will send a demand notice by certified mail to your last known address, stating the amount due and warning of lien enforcement.

- If unpaid after an additional 15 days (total 30 days delinquency), we may advertise the sale in a newspaper of general circulation for two consecutive weeks.

- We will conduct a public auction at least 14 days after the notice, selling property to the highest bidder.

- Proceeds will cover your debt; excess funds (if any) will be held for you. Unsold items may be disposed of.

- Personal documents (e.g., IDs, medical records) will not be sold and will be handled appropriately.

- Other Remedies: We may terminate the rental, repossess the Container, charge collection fees, and pursue legal action.

-8. Limitation of Liability

We are not liable for any indirect, consequential, punitive, or special damages, including loss of use or emotional distress. Our total liability is limited to the amount of rent paid in the prior 12 months. You waive subrogation rights against us.

-9. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of the Container, including property damage, personal injury, or violations of law.

-10. Governing Law and Dispute Resolution

These Terms are governed by Alabama law. Any disputes will be resolved in courts located in Jefferson County, Alabama. You waive jury trial rights.

-11. Miscellaneous

- Amendments: We may update these Terms with notice.

- Force Majeure: We are not liable for delays due to acts of God, strikes, or other events beyond our control.

- Entire Agreement: These Terms and your Rental Agreement constitute the full agreement.

- Severability: Invalid provisions do not affect the rest.

-12. Text Messaging Terms

By providing your mobile number and opting in to receive text messages from Container Solutions and Storage (CSS), you agree to these Text Messaging Terms. These terms apply to all SMS communications, including service updates (e.g., rental confirmations, delivery notifications) and promotional messages (e.g., offers on storage solutions). We comply with TCPA, CTIA guidelines, and other applicable laws.

- Program Description: We send texts for account management, updates, and promotions. Message frequency varies (up to 4 messages per month). Message and data rates may apply; check with your carrier.

- Opt-In Consent: Consent is obtained via checkbox on our website, in-person forms, or by texting a keyword (e.g., "JOIN") to our number. Your consent is not required as a condition of purchasing or using our services. We obtain explicit prior written consent before sending any promotional text messages.

- Opt-Out: To stop receiving messages, reply "STOP" to any text. You will receive a confirmation, and no further messages will be sent. To rejoin, opt in again as described above.

- Help: For assistance, reply "HELP" or contact us at (205) 503-2100 or [email protected].

- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

- Privacy: For details on how we handle your mobile information, see our Privacy Policy at [link to Privacy Policy on website]. We do not share, sell, rent, or trade your mobile phone number or text messaging opt-in data and consent with third parties or affiliates for their own marketing or promotional purposes. Such information is only shared with our messaging service providers as necessary to facilitate message delivery or as required by law.

By signing your Rental Agreement or using our services, you acknowledge reading and agreeing to these Terms. These Terms are publicly available on our website homepage and footer for easy access.

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This version incorporates A2P 10DLC compliance elements into a dedicated section, based on guidelines from sources like TCR, TCPA, and CTIA. Key additions include program descriptions, consent details, opt-in/opt-out instructions, frequency disclosures, and privacy references. It aligns with your Privacy Policy revisions for consistency.